Customer Satisfaction Survey

As part of continuous improvement, one&zero want to understand what we did right and where we can improve. Filling out this short form will go a long way to making sure we deliver the best service.

Your Details

Full Name *

Position *

Email *

*Required

DD / MLWD Service Provider Performance

DD / MLWD Service Provider Performance (1* = Very Poor 5* = Excellent) *

Did the DD / MLWD vendor meet your objectives?	12345
Overall are you satisfied with the vendors performance?	12345

Was there any lost time on the job? *

Specify any highlights or issues with your DD / MLWD vendor

one&zero Performance

How did you rate our Consultant(s) service? *

Communications (pre-job planning/preparation)	12345
Communications (during the job)	12345
Communications (post-job)	12345
Responsiveness	12345
Attention to detail	12345
Ownership of the job	12345
Expertise & advice	12345
Job management	12345

Specify any highlights or room for improvement with respect to the Consultant(s)

Overall service offering *

Distribution of information	12345
Quality of reporting	12345
Professionalism	12345
Management support/operations management	12345

Specify any highlights or issues with one&zero services in general

Did we meet your expectations? *

Would you consider using our services again? *

Would you be willing to provide a recommendation for one&zero which can be used in future tenders/promotional materials?

Yes

No

Please leave your recommendation comments in the box below. Any input is greatly appreciated.

Any additional comments?