Customer Satisfaction Survey

As part of continuous improvement, one&zero really want to know what we did right and where we can improve. Filling out this short form will go a long way to making sure we deliver the best service.

Your Details

Name *

Position *

Email *

*Required

Wireline Vendor Service Delivery

Vendor Performance (1* = Very Poor 5* = Excellent) *

Did the Wireline vendor meet your objectives?	12345
Overall are you satisfied with the vendors performance?	12345

Was there any lost time on the job? *

Specify any highlights or issues with your Wireline vendor

one&zero Service Delivery

How did you rate our Consultant(s) service? *

Communications (pre-job planning/preparation)	12345
Communications (during the job)	12345
Communications (post-job)	12345
Responsiveness	12345
Attention to detail	12345
Ownership of the job	12345
Expertise & advice	12345
Job management	12345

Specify any highlights or room for improvement with respect to the Consultant(s)

Overall service offering *

Consultant reporting	12345
Distribution of data	12345
Quality of the final report	12345
Professionalism	12345
Management support/operations management	12345

Specify any highlights or issues with one&zero services in general

Did we meet your expectations? *

Would you consider using our services again? *

If you are willing to provide a recommendation, please use the box below. Any input is greatly appreciated.

Privacy: Please check if you would like any of the following removed from your recommendation. i.e. Such that they dont appear in print alongside the wording: *

Name

Company Name

Any additional comments?