Sales Effectiveness Technology Assessment

Answer the three questions below to receive a free Sales Effectiveness Technology Assessment for your organization. This report will show you how your organization could gain an advantage from better utilization of your Microsoft Office products.

The report will be sent to you via email. If you have any questions you may contact mbodden@mbcio.com or call 203-987-5434.

How do individuals in your company share information and work together on projects? (choose all that apply)

E-mail documents and information back and forth.

Face-to-face meetings.

Documents accessed via shared network drives.

Conference calls and tools such as WebEx or go to meeting.

Other methods:

Which of these situations exist in your sales orgainization? (choose all that apply)

It is not easy for our sales people to share and reuse proposal and customer information?

Our sales people do not always have the most up to date product, pricing and sales support information available?

Our sales people do not follow a structured process that that can be monitored, measured and improved?

It is not always easy for our salespeople to get the support they need to close a deal regardless time or location?

Other sales issues:

Is your company's ability to respond to customers affected by any of these issues? (choose all that apply)

Cycle time from a customer inquiry to problem resolution is longer than you would like.

Cycle time from closing a transaction to execution and delivery of your product or service is longer than you would like.

Your organization does not have a formal review and approval process to handle special customer requests.

Customers cannot easily submit information through a variety of channels.

Other customer service issues:

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