RETAIL STORE MANAGER DAILY CHECKLIST

Evaluation Performed by: *

Store Location *

Today's Date * +

TASKS I COMPLETED TODAY:

1. Did you set a daily goal for your store today? *

a. Yes

b. No

1a. What is your store goal for New Lines for today? *

1b. What is your store goal for Upgrades for today? *

1c. What is your store goal for GM for today? *

2. Did you set a daily goal for your sales staff today? *

a. Yes

b. No

2a. What is the individual goal for New Lines for your staff for today? *

2b. What is the individual goal for Upgrades for your staff for today? *

2c. What is the individual goal for GM for your staff for today? *

3. I did a Sales Observation on this Sales Associate today.

What was their score?

4. I did a Sales Observation on this Sales Associate today.

What was their score?

5. I did a Sales Observation on this Sales Associate today.

What was their score?

6. I did a Sales Observation on this Sales Associate today.

What was their score?

7. I did a Sales Observation on this Sales Associate today.

What was their score?

8. I roled played with this Sales Associate today.

9. I roled played with this Sales Associate today.

10. I roled played with this Sales Associate today.

11. I roled played with this Sales Associate today.

12. I roled played with this Sales Associate today.

13. How many Five Star calls did your store complete today? *

14. What time did you take the deposit to the bank? *

15. Which of the following did you complete today? Please check all that apply. *

16. How many Sales Evaluations did you complete today? *

Follow-Up List for Store Manager: *

Cash Drawer Audit	Verify Activations and Upgrades from previous day
Phone Inventory Audit	Accessory Inventory Audit
Went over the Daily Store Reports	Sales Observation Evaluation
Role Play with Sales Asscociates	Coached on identifying other opportunities
Coached on selling multiple devices	Coached on selling MP
Coached on selling multiple accessories	Coached on closing the sale
Observed Five Star Calling and gave feedback	Observed Marketing and or Call Back Calls and gave feedback
On Sales Floor, demonstrating sales technique	One on One Coaching meeting with Sales Associate
One on One Disciplinary meeting with Sales Associate	Investigate Shortage on Cash
Investigate Phone/Accessory Inventory shrinkage	Held a store meeting with all store employees
Held a training session for new product/service	Held a training session for new procedure/process
Met with VZW Account Manager at store	Interviewed Employee Candidates
Updated Marketing Posters	Updated Phone Pricing on Displays
Other Other