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Aspen Parks and Recreation
Program Users & Patron Service Survey
Please tell us about your experiences at the Aspen Parks and Recreation Facilities or during a recreation program. Your feedback is of vital importance to us. Thank you for your help in making the Aspen Parks and Recreation Department more successful for our community!
Last Program/Facility Attended
*
ARC - The Aspen Recreation Center
The Red Brick Recreation Center
The Aspen Ice Garden
Multiples of the Above
Various Fields
Date and Time
*
Please tell us your age category
*
19-24
25-34
35-44
45-54
55-64
65 and older
I learn about program and facility information from (pick all that apply):
*
Website
Flyers
Phone
Newspaper Ads
E-newsletters/Emails
Aspen Recreation Facebook Pages
Word of Mouth
Other
Other
Guest Services
Please check Strongly Agree, Agree, Disagree, Strongly Disagree, or Not Applicable for the following statements about your visit to our facilities.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
I feel that service was accurate and timely.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
The Staff was friendly, helpful and knowledgeable.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
I enjoyed my entry into the facility.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
Exercise equipment was in good condition and available.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
Additional Comments regarding Guest Services
Ice Facilities
Please check Strongly Agree, Agree, Disagree, Strongly Disagree, or Not Applicable for the following statements about your visit to our facilities.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
The quality of the rental skates is good.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
The ice sheet was resurfaced and ready at the time specified.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
The quality of the skate sharpening is very good.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
I enjoyed my visit to the ice skating facility.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
The Staff was friendly, helpful and knowledgeable.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
Other Comments or Suggestions
Recreation Programming
Please check Strongly Agree, Agree, Disagree or Strongly Disagree for the following statements about your visit to our facilities.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
The Recreation Staff and/or Coaches are friendly, helpful and enthusiastic.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
The information provided by the Recreation Staff was accurate (time, location and descriptions of programs).
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
The Recreation Staff was helpful in supplying information promptly. I feel the program information is easily accessible either through the website, flyers or by phone.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
The Recreation Staff and/or Coaches were knowledgeable and informative about programs and pricing.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
The scheduled time was appropriate for the program.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
The program in which I/we participated, met my expectations.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
The condition of the fields, facilities and/or gyms met my expectations.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
The cleanliness of the facility and locker room(s) was cleaner than 85% of other public recreation facilities I have used.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
If you have concerns regarding any of the above questions, what specifically would you like to see changed or improved by the Recreation Staff?
Comments or Suggestions
Aquatics Facilities
Please check Strongly Agree, Agree, Disagree, Strongly Disagree, or Not Applicable for the following statements about the Swimming Pool.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
The Staff was helpful.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
The Staff was timely in handling requests.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
Staff greeted me with a smile and were able to answer questions.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
The aquatic area, lockers and lawn were sufficiently clean during my visit.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
The pools were clear, clean and inviting to swim in.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
Swimming equipment and pool toys were available for use and in good condition.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
The Staff was sufficiently polite and friendly during my visit.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
I enjoyed my visit to the swimming pools.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
Comments or Suggestions
Thank you!
THANK YOU! Your participation helps staff create 100% Pure Fun! Please complete the fields below if you'd like us to follow up with your comments and suggestions. Thank you again.
First Name
First Name
Address 1
Address 2
City
State
Postal Code
Phone
eMail Address