Aspen Parks and Recreation
Program Users & Patron Service Survey

Please tell us about your experiences at the Aspen Parks and Recreation Facilities or during a recreation program. Your feedback is of vital importance to us. Thank you for your help in making the Aspen Parks and Recreation Department more successful for our community!
Please tell us your age category *

Guest Services

Please check Strongly Agree, Agree, Disagree, Strongly Disagree, or Not Applicable for the following statements about your visit to our facilities.
 Strongly AgreeAgreeDisagreeStrongly DisagreeN/A
I feel that service was accurate and timely.
The Staff was friendly, helpful and knowledgeable.
I enjoyed my entry into the facility.
Exercise equipment was in good condition and available.

Ice Facilities

Please check Strongly Agree, Agree, Disagree, Strongly Disagree, or Not Applicable for the following statements about your visit to our facilities.
 Strongly AgreeAgreeDisagreeStrongly DisagreeN/A
The quality of the rental skates is good.
The ice sheet was resurfaced and ready at the time specified.
The quality of the skate sharpening is very good.
I enjoyed my visit to the ice skating facility.

Recreation Programming

Please check Strongly Agree, Agree, Disagree or Strongly Disagree for the following statements about your visit to our facilities.
 Strongly AgreeAgreeDisagreeStrongly DisagreeN/A
The Recreation Staff and/or Coaches are friendly, helpful and enthusiastic.
The information provided by the Recreation Staff was accurate (time, location and descriptions of programs).
The Recreation Staff was helpful in supplying information promptly. I feel the program information is easily accessible either through the website, flyers or by phone.
The Recreation Staff and/or Coaches were knowledgeable and informative about programs and pricing.
The scheduled time was appropriate for the program.
The program in which I/we participated, met my expectations.
The condition of the fields, facilities and/or gyms met my expectations.
The cleanliness of the facility and locker room(s) was cleaner than 85% of other public recreation facilities I have used.

Aquatics Facilities

Please check Strongly Agree, Agree, Disagree, Strongly Disagree, or Not Applicable for the following statements about the Swimming Pool.
 Strongly AgreeAgreeDisagreeStrongly DisagreeN/A
The Staff was helpful.
The Staff was timely in handling requests.
Staff greeted me with a smile and were able to answer questions.
The aquatic area, lockers and lawn were sufficiently clean during my visit.
The pools were clear, clean and inviting to swim in.
Swimming equipment and pool toys were available for use and in good condition.
The Staff was sufficiently polite and friendly during my visit.
I enjoyed my visit to the swimming pools.

Thank you!

THANK YOU! Your participation helps staff create 100% Pure Fun! Please complete the fields below if you'd like us to follow up with your comments and suggestions. Thank you again.