Product Warranty Claim

Consumer warranty is valid from the date of purchase against mechanical failure or manufacturer defect. Proof of purchase from our Authorized Retailer within the warranty period is required to claim your warranty.

Battery-operated products qualify for a 6-month Warranty.
All rechargeable Vibrators qualify for a 1-Year Warranty.

Non-vibrating products are not eligible for warranty coverage.

Our warranty is only valid in the USA

We do not provide service or warranty for customers purchasing from Amazon, eBay, or other marketplaces.

REQUIRED INFORMATION

SKU/Item # *

Purchase Date * +

The name of the store where you made your purchase. *

Product Name *

First Name *

Last Name *

Your Address *

Address Line 2

City *

State *

Zip Code *

Email *

Purchase Receipt(less than 10 MB) *

Proof of Defect 1(less than 50 MB,Video preferred ) *

Proof of Defect 2( less than 50 MB)

Claim Reason *