Entrupy aims to help our customers make sure that the items they sell are authentic. We stand behind the authenticity of any item we authenticate (each, a “Certified Item”) and provide our customers a one-year financial guarantee for every Certified Item (the “Guarantee”). While you may use the Guarantee in connection with your customers, the Guarantee is only offered to our direct customers (i.e., organizations or individuals who purchase Entrupy services) and all claims related to the Guarantee must be made by you, and not your customers. If an individual in possession of a Certified Item contacts us with questions or concerns about such item, we will refer them to the Entrupy customer from whom they bought the item.