MegZilla Service Cancellation Form & Survey!
Thank you for using our service. To help us understand why you decided to cancel, please provide us with feedback by filling in the information below. We are sorry to see you go! if there is anything we can do please let us know!
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How long have you been using our service?
Less than 1 month
1-6 months
7-12 months
1-2 years
3-4 years
5 or more years
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Please briefly explain why you are canceling.
What could we have done differently that would have kept you from canceling?
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Do you plan on replacing this service with a similar service provided by a different company, or discontinuing this service altogether?
Switching to another company
Discontinuing altogether
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Please rate the following aspects of our service.
Very Good
Good
Neutral
Bad
Very Bad
Customer Service
Ease of Use
Price
Quality
Speed
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Compared to other services of this type, how would you rate our service?
Much Better
Better
Same
Worse
Much Worse
Don't Know
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Overall, how satisfied were you with our service?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
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Overall, how easy was the cancellation process?
Very Easy
Easy
Neutral
Difficult
Very Difficult
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Would you recommend this service to others?
Yes
No
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Indicates Response Required
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